Our Customer Support team is available to help. Please follow the instructions below based on your inquiry:

• Urgent: if your order is lost or wrong, please reach out to us via our chat service with your order number and a description of the issue.
• Product Related: please use the chat service on our website.
• Order Status: we typically fulfill orders in 1-2 business days. Once your order ships, you will receive an email with your tracking information. You may also track your order via our chat service on our website. If your order is past it's delivery date, please reach out to nest@drgnsalt.com with your order number.
• Returns: if you don’t absolutely love your product, let us know within 30 days of your order and we’ll exchange it for free or give you a full refund (some exclusions apply). The easiest way to get help with an exchange is to email us at nest@drgnsalt.com and we’ll assist you with your order.

If you’re interested in stocking our products or placing a bulk order, please reach out to us at nest@drgnsalt.com for more information. If applicable, please provide a formal proposal.