Privacy policy

Last updated: November 7, 2026

DRGN SALT, LLC (“DRGN SALT,” “we,” “us,” or “our”) operates drgnsalt.com. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit our website, purchase products, manage a subscription, sign up for communications, enter a promotion, interact with us at an event, or contact us.

1. Personal Information We Collect

Information you provide

Depending on your interactions with us, we collect:

  • Contact information, such as your name, email address, telephone number, and billing and shipping addresses.

  • Purchase and subscription information, such as products ordered, transaction history, subscription frequency, and delivery preferences.

  • Payment-related information needed to process transactions.

  • Marketing preferences, signup information, and consent and opt-out records.

  • Reviews, ratings, photos, survey responses, giveaway entries, and other content you submit.

  • Information you include in customer support communications.

Payments are processed through Shopify and payment providers. The payment information available to us depends on the payment method and may include transaction status, card brand, and partial payment details.

Information collected automatically

We and our providers collect information through cookies, pixels, server-side integrations, log files, and similar technologies. This may include:

  • IP address, device identifiers, browser type, operating system, and time zone.

  • Approximate location derived from your IP address.

  • Pages and products viewed, referring websites, links clicked, and other website interactions.

  • Shopping cart contents, checkout activity, purchases, and referral or affiliate attribution.

  • Interactions with our communications, including email opens and link clicks where supported.

Information from other sources

We receive information from providers that help operate our store, process payments, deliver orders, manage subscriptions, send communications, collect reviews, administer affiliate referrals, and measure advertising.

We may combine information from these sources with information you provide and information collected through our website.

2. How We Use Personal Information

We use personal information to:

  • Process payments, fulfill orders, and handle shipping, returns, and refunds.

  • Manage customer records and recurring subscriptions.

  • Send order confirmations, shipping updates, subscription notices, and other service communications.

  • Respond to questions and provide customer support.

  • Send marketing communications according to your preferences and applicable requirements.

  • Send cart reminders where permitted.

  • Administer giveaways, promotions, surveys, and loyalty offers.

  • Collect and display reviews and other content submitted for publication.

  • Attribute affiliate referrals and administer our affiliate program.

  • Understand website activity and improve our products, services, and customer experience.

  • Personalize content, deliver advertising, and measure campaign performance.

  • Prevent fraud, maintain security, resolve disputes, and comply with legal obligations.

3. Cookies, Tracking, and Advertising

We use cookies and similar technologies to operate our website, maintain shopping carts, remember preferences, understand customer activity, and support personalization and advertising.

Our integrations include Meta (Facebook and Instagram), Google and YouTube, TikTok, and Klaviyo. Depending on the integration and your privacy choices, information may be transmitted through browser-based pixels or server-side connections.

Advertising providers may use information about your activity on our website and other websites or services to deliver relevant advertising and measure its effectiveness. Information involved may include device and online identifiers, contact information used for matching, browsing activity, and purchase events.

We also use referral tracking to attribute purchases to affiliates.

You can manage cookies through your browser settings. Where displayed, our cookie banner and preference controls provide additional choices. Blocking cookies may affect certain website features.

To access our data-sharing opt-out page, visit Your privacy choices. Available controls may depend on your location and applicable requirements.

Shopify’s privacy controls recognize supported opt-out preference signals, including Global Privacy Control, in regions where our data-sharing opt-out feature applies. We honor applicable opt-out requests as required by law. Browser-based choices may apply only to the browser or device used, so you may need to repeat your choices on other devices.

Legacy “Do Not Track” signals are different from Global Privacy Control. Our website does not separately respond to legacy Do Not Track signals.

4. How We Disclose Personal Information

We disclose personal information to the following categories of recipients for the purposes described in this policy:

Service providers

Providers that support hosting, payments, fulfillment, communications, subscriptions, reviews, customer support, analytics, and other business operations. These include Shopify, Klaviyo, Seal Subscriptions, Judge.me, GOAFFPRO, and One Click Upsell, as relevant to the services you use.

Advertising and measurement partners

Partners such as Meta, Google, and TikTok that support advertising, audience matching, and campaign measurement, subject to applicable privacy choices.

Professional advisers and authorities

Lawyers, accountants, regulators, law enforcement, and other parties when reasonably necessary to comply with legal obligations, respond to lawful requests, prevent fraud, resolve disputes, or protect rights and safety.

Business transaction participants

Parties involved in a proposed or completed merger, acquisition, financing, reorganization, or sale of business assets, subject to applicable protections.

Recipients you authorize

Other parties when you direct us to disclose information or provide consent.

Certain advertising disclosures may qualify as a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws, even when no money is exchanged. See Sections 3 and 9 for applicable choices.

SMS program information is subject to the additional restrictions in Section 6, notwithstanding the other disclosure provisions in this policy.

5. Shopify and Shopify Network Intelligence

Our store is hosted by Shopify. Shopify processes personal information to operate the storefront, support checkout, and provide related services.

We use Shopify Network Intelligence and associated features that incorporate information from your interactions with our store, other merchants, and Shopify to improve services, personalize experiences, and support advertising.

To provide these services, personal information is shared with Shopify and relevant third parties, which may be located in countries other than where you live.

Learn more about Shopify’s processing and available privacy rights in Shopify’s Consumer Privacy Policy. You can also access our store’s Your privacy choices page.

6. Email and Text Messaging

Email

We send marketing emails according to your subscription preferences and applicable law. These may include product announcements, offers, educational content, and other brand communications.

You can unsubscribe using the link in our marketing emails or contact nest@drgnsalt.com. Unsubscribing from marketing does not stop necessary communications about orders, subscriptions, or customer support.

Text messages

If you opt in to our text messaging program, we may send recurring marketing messages, including offers, product updates, and cart reminders, using automated technology. Service-related text messages may be sent where separately authorized or otherwise permitted.

Providing a telephone number for shipping or an order does not, by itself, enroll you in marketing texts. Marketing consent is not a condition of purchase.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. You may also contact nest@drgnsalt.com.

We process telephone numbers, consent records, messaging preferences, and message interaction information to operate the program and document your choices.

Abandoned-cart tracking

Our website uses cookies, pixels, and connected ecommerce tools to record cart contents and checkout activity, including whether a purchase was completed. We use this information to identify abandoned carts and determine when to send reminders, including SMS reminders to customers who have provided the required consent.

SMS data-sharing restrictions

We do not sell or disclose mobile numbers or SMS program information to third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in information and consent records are not disclosed for purposes unrelated to providing the messaging program. We may disclose this information to providers that help operate and deliver the program, including messaging platforms, carriers, and technical support providers, or where required by law.

For additional program information, see the Mobile Terms of Service within our Terms of Service.

7. Reviews, Promotions, and Events

Reviews and other content submitted for public display may be visible to others, together with the associated display name. Avoid including information you do not want made public.

When you enter a giveaway or provide information at an expo or other event, we use it to administer the promotion, contact winners, respond to requests, and carry out the purposes disclosed when collecting the information.

Marketing communications remain subject to applicable preferences and consent requirements. Additional promotion rules may apply.

8. Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, managing subscriptions, providing support, maintaining required business and tax records, resolving disputes, and complying with legal obligations.

Retention periods depend on the type of information, our relationship with you, and applicable requirements. We may retain limited consent and suppression records to document and honor communication preferences.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No transmission or storage system is completely secure.

9. Your Privacy Rights

Depending on where you live and whether applicable law covers our processing, you may have rights to:

  • Access information about our collection, use, and disclosure of your personal information.

  • Obtain a portable copy of your personal information.

  • Correct inaccurate information.

  • Request deletion, subject to applicable exceptions.

  • Opt out of covered sales, sharing, or targeted advertising.

  • Limit certain uses or disclosures of sensitive personal information, where applicable.

  • Withdraw consent where processing relies on consent.

  • Appeal a decision concerning a privacy request, where applicable.

Submit requests to nest@drgnsalt.com. You can also access Your privacy choices for applicable advertising and data-sharing controls.

We may verify your identity for requests such as access, correction, or deletion. We will not require verification for opt-out requests where prohibited by law. Authorized agents may submit requests where permitted, subject to appropriate proof of authority.

If we deny a request, you may email us with the subject line “Privacy Request Appeal.” We will review appeals as required by applicable law and provide information about further remedies where required.

We will not discriminate against you for exercising applicable privacy rights.

10. Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, contact nest@drgnsalt.com so we can investigate and take appropriate action.

11. International Processing and External Links

Our business is based in the United States. Our providers may process personal information in the United States and other countries. Privacy laws in those countries may differ from those where you live.

Our website may link to services operated by other companies. Their privacy practices are governed by their own policies.

12. Changes to This Policy

We may update this policy to reflect changes in our practices, services, or legal requirements. We will post updates on this page and revise the date above. Where required, we will provide additional notice or obtain consent.

13. Contact Us

For questions or privacy requests, contact:

DRGN SALT, LLC
3996 Blair Pl
Southport, NC 28461
United States

Email: nest@drgnsalt.com