Terms of service
Last updated: November 7, 2026
1. Overview
This website is operated by DRGN SALT, LLC (“DRGN SALT,” “we,” “us,” or “our”). These Terms of Service govern your use of drgnsalt.com and purchases made directly through our store.
Please read these Terms before placing an order. By placing an order or otherwise accepting these Terms, you agree to them and the applicable policies referenced below.
Our store is hosted by Shopify, which provides the ecommerce platform used to sell our products.
2. Eligibility and Account Information
To place an order, you must be at least the age of majority where you live and legally able to enter into a purchase agreement.
You agree to provide accurate contact, billing, shipping, and payment information and to use only payment methods you are authorized to use.
You are responsible for protecting your account credentials and subscription access links. Contact nest@drgnsalt.com if you suspect unauthorized access or activity.
3. Products and Product Information
Product descriptions, ingredients, serving information, prices, and availability are provided on our website and product packaging.
Read the current product label before use, including ingredients, directions, and warnings. Packaging and product appearance may change, and screen settings may affect how colors appear online. We will not knowingly substitute a materially different product without your agreement.
Website content about hydration, nutrition, exercise, or wellness is provided for general educational purposes. It is not individualized medical advice and does not replace advice from a qualified healthcare professional.
Our products are not intended to diagnose, treat, cure, or prevent disease. Individual experiences vary. Consult a qualified healthcare professional about suitability if you have a medical condition, take medication, are pregnant or nursing, or have been advised to limit sodium or other minerals.
These statements do not limit our express product promises, satisfaction guarantee, or obligations under applicable law.
4. Orders, Pricing, and Payment
Prices are displayed in U.S. dollars unless otherwise indicated. Applicable taxes and any charges are shown at checkout before you complete your purchase.
By submitting an order, you authorize the payment method you provide to be charged for the total shown at checkout. Subscription purchases also require authorization for recurring charges as described in Section 5.
We may decline, limit, or cancel orders for reasonable business purposes, including unavailable inventory, suspected fraud, unauthorized resale, or material pricing or listing errors.
If an issue affects an order you placed, we will contact you using the information provided. We will not charge a higher price to correct an error without your agreement. If we cancel an order, we will refund amounts paid for the canceled items, including applicable taxes and other refundable charges.
Changes to advertised prices apply to future purchases. Subscription price changes are handled as described below.
5. Subscriptions and Recurring Charges
When you choose a subscription, you authorize recurring charges at the price and frequency disclosed when you subscribe, subject to changes you authorize and changes communicated in accordance with applicable law.
Subscriptions continue until canceled. There is no minimum number of orders required before you can cancel or pause.
You can use our Manage Subscription portal to cancel, pause, skip or reschedule an upcoming renewal, change delivery frequency, and make available changes to products, quantities, and delivery details.
To prevent an upcoming charge, complete the change before that charge processes. Canceling future renewals does not automatically cancel or refund an order already charged.
If you need help accessing or managing your subscription, email nest@drgnsalt.com.
Changes to products or quantities may change the amount charged. We will communicate changes we make to subscription pricing or material terms and obtain consent where required by applicable law.
The Purchase Options Cancellation Policy linked at checkout provides additional details. The specific terms disclosed when you subscribe and applicable legal rights remain controlling.
6. Shipping and Delivery
We offer free standard shipping to the U.S. destinations described in our Shipping Policy. We do not currently ship to Canada or other international destinations.
Our Shipping Policy explains processing times, estimated transit times, address changes, and assistance with delayed, lost, damaged, or incorrect shipments.
Delivery estimates are not guaranteed arrival dates unless expressly stated otherwise. If we cannot ship within the timeframe communicated for your order, we will provide the delay notice, cancellation options, and refunds required by applicable law.
7. Satisfaction Guarantee and Refunds
Our Refund Policy governs satisfaction-guarantee requests, replacements, and refunds.
Our 30-day satisfaction guarantee applies to purchases made directly from DRGN SALT, including repeat orders, subscription renewals, and bundles. Opened products are eligible, and no product return is required.
Contact nest@drgnsalt.com within 30 days of the purchase date to request assistance. The Refund Policy explains refund amounts, shipping-charge exclusions where applicable, and reasonable fraud-prevention measures.
Nothing in these Terms overrides our express guarantee or limits rights that cannot be waived under applicable law.
8. Promotions and Discount Codes
Promotions and discount codes are subject to the conditions disclosed with each offer, including eligibility, expiration dates, qualifying products, and any restrictions on combining offers.
Giveaways and contests may have separate official rules. Those rules govern the relevant promotion.
We may correct errors or discontinue offers prospectively, subject to applicable law and commitments already made. We will not retroactively remove an earned discount from an accepted order without a lawful basis.
9. Reviews and Submitted Content
You retain ownership of reviews, photos, videos, and other content you submit.
When you submit content for public display, you grant DRGN SALT a nonexclusive, royalty-free license to host, display, reproduce, and format that content, together with your submitted display name, for our review features and product marketing. This permission does not transfer ownership of your content to us.
We will not edit a review in a way that changes its meaning. Private customer support messages are not treated as permission to publish a testimonial.
You must have the rights necessary to submit the content. Do not submit unlawful material, another person’s private information without permission, infringing content, spam, or fraudulent reviews.
We may moderate content for those reasons, but we do not prohibit or penalize honest negative reviews or remove reviews merely because they criticize our products or service.
10. Intellectual Property and Acceptable Use
Our website’s branding, logos, original text, graphics, and other materials are owned by DRGN SALT or used with permission. You may use the website for lawful personal shopping and informational purposes.
Except as permitted by law or with our permission, you may not copy or commercially exploit our protected materials, impersonate DRGN SALT, or suggest an endorsement or affiliation that does not exist.
You must not:
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Use the website for fraud or other unlawful activity.
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Attempt to gain unauthorized access to accounts or systems.
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Introduce malicious code or interfere with website security or operation.
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Collect other customers’ personal information without authorization.
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Harass or threaten customers, staff, or service providers.
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Use automated tools in a way that disrupts the website or bypasses access controls.
These restrictions do not limit lawful consumer reviews, fair use, or other legally protected activity.
11. Privacy and Shopify Services
Our collection and use of personal information are described in our Privacy Policy.
Shopify hosts our store and processes personal information when you visit and purchase from us. We use Shopify Network Intelligence and related services that incorporate information from interactions with our store, other merchants, and Shopify to support services such as personalization, improvement, and advertising.
Information is shared with Shopify and relevant third parties to provide these services, including providers that may be located in other countries.
Learn more in Shopify’s Consumer Privacy Policy. Applicable data-sharing controls are available through Your privacy choices.
Acceptance of these Terms does not itself enroll you in marketing texts or replace any separate consent required by law.
12. Third-Party Services and Links
Our website may offer payment methods, tools, integrations, or links provided by other companies. Your direct use of those services may be subject to their terms and privacy policies.
We do not control independent third-party websites or their content. However, using third-party providers to operate our store does not eliminate our responsibilities to you for your purchase or under applicable law.
13. Website Availability and Errors
We take reasonable steps to maintain accurate information and a functioning website, but we do not guarantee uninterrupted or error-free access.
We may maintain, update, or suspend website features when reasonably necessary. We may also correct typographical, pricing, availability, or other errors.
If a correction materially affects an existing order, we will contact you and provide an appropriate resolution under Section 4 and applicable law.
14. Disclaimers and Limitation of Liability
To the extent permitted by applicable law, website features and informational content are provided on an “as available” basis without additional implied warranties concerning uninterrupted operation or suitability for a particular purpose.
This disclaimer does not apply to our express product promises, satisfaction guarantee, or warranties and consumer rights that cannot lawfully be excluded.
To the extent permitted by applicable law, DRGN SALT and its officers, employees, and service providers will not be liable for indirect, incidental, special, or consequential losses arising from use of the website, such as lost business profits or lost business opportunities.
Nothing in these Terms excludes or limits liability for fraud, willful misconduct, gross negligence, personal injury caused by our negligence, product liability that cannot lawfully be excluded, or any other liability that applicable law does not permit us to limit.
These provisions do not limit refunds, replacements, or other remedies expressly promised in our policies or required by law. Some jurisdictions do not allow certain exclusions or limitations, so those provisions apply only to the extent permitted where you live.
15. Suspension and Termination
We may restrict access or decline future orders when reasonably necessary to address fraud, security threats, unlawful conduct, or a material violation of these Terms.
Any action we take will remain subject to our obligations concerning existing orders, refunds, subscriptions, and applicable law.
Stopping use of the website does not automatically cancel a product subscription. To stop recurring charges, cancel through the subscription portal or contact us for assistance.
16. Governing Law and Resolving Concerns
These Terms are governed by applicable federal law and the laws of North Carolina, without applying conflict-of-law rules that would displace mandatory consumer protections.
If the law where you live provides protections that cannot be waived, those protections remain available to you.
Please contact nest@drgnsalt.com about a concern so we have an opportunity to resolve it. Contacting us first is not a condition of exercising legal rights or meeting a filing deadline.
17. Changes to These Terms
We may update these Terms as our business, services, or legal requirements change. We will post the updated version and revise the date above.
Changes apply prospectively. We will provide additional notice or obtain agreement where required, including for material changes affecting existing subscriptions.
Updates do not retroactively remove rights associated with completed purchases or existing disputes.
18. General Provisions
These Terms and the applicable policies and purchase terms disclosed to you form the agreement concerning your use of our store and your purchases.
If a general provision here conflicts with a more specific refund, shipping, subscription, or promotional commitment, the specific commitment controls for that subject, subject to applicable law.
If a provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law.
Our decision not to enforce a provision on one occasion does not waive our right to enforce it later. These Terms do not waive rights that applicable law makes nonwaivable.
19. Mobile Terms of Service
Last updated: November 7, 2026
The DRGN SALT mobile messaging program is operated by DRGN SALT, LLC.
Program and consent
By opting in to our marketing text messaging program, you agree to receive recurring promotional text messages from DRGN SALT at the mobile number you provide, including messages sent using automated technology.
Messages may include special offers, product announcements, restock alerts, and abandoned-cart reminders.
Service-related messages, such as order or account updates, may be sent where separately authorized or otherwise permitted. The messages you receive depend on the program and permissions you select.
Participation is voluntary. Consent to marketing texts is not a condition of purchase. Providing a telephone number for shipping or customer support does not, by itself, enroll you in marketing texts.
We may require you to confirm your signup by entering a one-time code, replying to a confirmation message, or completing another confirmation step.
Frequency and charges
Message frequency varies. DRGN SALT does not charge a separate subscription fee for the messaging program, but message and data rates may apply through your wireless provider.
Opting out
You may opt out by replying STOP to a message from us or texting STOP to +1 (833) 558-1184. You may also use an unsubscribe link where available. We honor other reasonable revocation requests as required by applicable law.
You may receive a non-promotional confirmation of your opt-out. We will stop further messages covered by your request as required by applicable law.
Opting out of marketing texts does not cancel a product subscription or an existing order. Use our Manage Subscription portal or contact nest@drgnsalt.com for help managing recurring product orders.
Help
Reply HELP or text HELP to +1 (833) 558-1184. You may also email nest@drgnsalt.com.
Your telephone number
Provide a valid mobile number that you own or are authorized to use. If you change or relinquish your number, notify us at nest@drgnsalt.com so we can update our records and stop messaging the old number.
Delivery and availability
Message delivery is subject to network availability and your wireless provider’s services. Delivery and timing are not guaranteed. Carriers are not liable for delayed or undelivered messages.
Program changes
We may modify or discontinue the program or change the number used to send messages. We will provide notice and obtain additional consent where required by applicable law. Changes do not remove your right to opt out.
Privacy
Our collection and use of personal information are described in our Privacy Policy.
20. Contact Information
DRGN SALT, LLC
3996 Blair Pl
Southport, NC 28461
United States
Email: nest@drgnsalt.com
For order, product, shipping, refund, or subscription questions, please contact us by email. The telephone number listed in the Mobile Terms is for text messaging program assistance.